NEW CITY MEDICAL CENTRE
Patient Participation Group
Newsletter Spring 2014
Hello, our second Newsletter and we would like to welcome our new doctor, Dr M. Clarke to the practice and hope that she enjoys working with us.
Patient Participation Group (PPG)
Patients are the focus of our Practice and we would like to ask people to think about joining our group. You can have a say in things which happen here and some of you may already have ideas which could help to improve the service but we need you to come along to the meetings. They are held here at the Practice about every 6 weeks, usually on a Wednesday morning at 10am, but if this is not a good time for you please pass a message with your name and phone number to one of the Reception Team marked For the Attn. PPG and we will contact you. Some patients would perhaps like to join the group but for health or other reason may not be able to come along to the meetings. If you have access to a computer and would like to be part of our PPG, if you give your details to a member of Staff marked For the Attn of the PPG, we will look into the possibility of setting up a Virtual Group. So far we have no young people or people from ethnic groups. Would you think about joining, we would like to hear your ideas
PLEASE THINK ABOUT JOINING WE NEED YOUR SUPPORT
Spring is here and there are some interesting things happening in the practice.
New Computer System
At the end of March a new web-based Computer System was installed in this Practice. It is patient oriented and we can now go on-line and request Repeat Prescriptions. Soon we will be able tobookAppointments on-line as well
Anti -Coagulant Clinic
We now have an Anti-coagulant Clinic (Warfarin) at the Practice on a Friday from 2-4pm. If you are taking Warfarin you can have your checks done here.
Please ask for more details from one of our Reception Team. They will be able to advise you of dates when the Clinics are being held.
Sunderland Health Area
Within the City of Sunderland there are two facilities which you may find useful to know about Sunderland Carers’ Centre and Healthwatch Sunderland
Sunderland Carers’ Centre.
The Centre is there to offer help and support to Carers, whether you are male or female, old or young and irrespective of religion or ethnic grouping. Further information about the Centre can be found at firstname.lastname@example.org or by telephoning (0191)5493768 and there will also be some leaflets in the Practice Waiting Rooms.
This is an independent body. It is accountable to its local members and is linked to Healthwatch England with direct links to the Care Quality Commission which will help influence health and social care delivery.
Its main roles are to gather views from local people and support the involvement of local people in the commissioning of local health and social care services. It also provides information and signposting on health and social care to support local people to make informed choices and/or complain about these services. However it does not investigate individual complaints or advocate on behalf of individuals. Service providers have a duty to respond to local Healthwatch reports, in turn Healthwatch Sunderland has the power to enter and view premises where health and social care services are provided. It has a statutory entitlement to a seat on the local Health and Well-being Board and can escalate issues direct to Healthwatch England.
OR Telephone: 0191 5147145 (office) or Freephone 08000238840 (information and advice) or Write to: Healthwatch Sunderland, 112 High Street West, Sunderland. SR1 1TX
Items for future newsletters
Do you have an old photograph of the area where the Practice is, which you would be willing to allow us to scan and add to our next newsletter or news about its history. Or perhaps you have a favourite recipe you would like to pass on, or a poem. We want to include things which you find interesting but we need you to tell us about them. As always, please pass any items to Reception marked For Attn. PPG. and include your Name and Contact Details. We will always return things to you if you ask us to.
Recipe for April – Cup Cake
1 cup Dried Mixed Fruit 1 cup Brown Sugar 2 cups Self-Raising Flour
1 cup Milk 1 teaspoon Mixed Spice
Mix together and put into greased loaf tin. Bake for 1 hour gas mark 4 or 160 C. Allow to cool. Can be eaten sliced with butter or just as it is.
Does someone in your family have an Autism Spectrum Condition?
Would they benefit from a Befriender?
If you can answer YES to the above then get in touch with the North East Autism Society and join their new Volunteer Befriending Service
This new one to one service is designed to enable children, young people and families living with autism the opportunity to enjoy some of the activities and interactions we take for granted in a supportive and understanding way.
This service is FREE to those that need it and if introduced early can aid their development and so help families cope with this isolating and much misunderstood condition.
0191 410 9974 transforming lives
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