We would like to let patients know that we have had over 13 hours of missed appointments in the month of May 2012. I am pleased to say this has reduced from April.
This breaks down to 6 hours and 20 minutes of missed appointments for the Doctors.
Also 7 hours 30 minutes of missed appointments for the nursing staff.
Please could we advise patients if they cannot attend their appointment to let the surgery know so that we can offer that appointment to another patient.
We would like to thank those who have been contacting the surgery to cancel appointments that are no longer needed, but we do need people to be just as vigilant with the nursing appointments too.